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Have mold growing on top of the concentrated Dermal-IonX that is mixed with distilled water. Why is this happening and is it harmful to my dogs? Please let me know what to do with it.

Smartliving Guest asked this
December 11, 2009 at 1:37 PM



Dear Tim,

I have forwarded your concerns to the product quality department. In the meantime, stop giving any doses from your reconstituted bottle until you hear from them. It may be oxidation, or maybe not, but they need to talk to you about the situation and determine what needs to be done. I think it is always better to be proactive.

We strive to have the best product available that our customers can count on.

Dr. Char

Dr. Char Wilson, DVM Health Coach answered
December 12, 2009 at 1:37 PM
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