Thank you for contacting us.
Please contact our customer service team at, they will be happy to assist you in returning our product:
Call Toll Free: 1.866.977.0888
We really want to help your dog, so we have a few questions and comments;
With skin issues, depending on how long your dog has had issues, the body may take time to adjust, detox, and rebalanced. The medicine may need more then 2 weeks of use. You mentioned your dog is getting worse. This can be normal with natural Homeopathic treatment, as your dog's body is going through a detox, getting rid of the toxins, which is commonly done thru the skin. So, yes, you may experience your dog getting worse, before improvements are seen.
How much did you administer to your dog?
How are you administering it to your dog?
Is your dog an indoor or outdoor pet only?
What type of diet and supplements are you providing your dog?
What type of skin issue are you treating your dog for?
What type of breed is your dog? and how old is your dog? How long has your dog had this skin issue?
Please let me know so we can assist you further, we may be able to offer other ideas to help your dog.
All the best,
Vet Coordinator and Product Specialist
"A house is not a home without a pet." ~Unknown~