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What is the treatment protocol to follow for a 50 lb pit bull suffering from mites have been found so it is not definite whether it is sarcoptic or demedex. I asked your rep what time frame and frequency was needed to stay within the "product guarantee" and she told me the time frame was "as long as it takes." This is an idiotic answer and clearly demonstrates her lack of training. I'm hoping you can give me a clear protocol that is in accordance with the return policy.

Smartliving Guest asked this
November 18, 2013 at 9:45 AM



Dear Kathy,

This is what we usually advise for mange. I like to use both the shampoo and Derma-IonX to give relief. I would bathe with Defendex shampoo once or twice weekly for 4-6 weeks or a couple of weeks past having a negative skin scraping. Once a week can be sufficient, but if the pet starts scratching more after several days the owner can give another bath. Since you don't have a positive skin scraping you might be dealing with very bad allergies which is fairly common among pitbulls. It is OK to use the shampoo even if there are no mites since it doesn't contain toxic chemicals. The essential oils in it are beneficial in other ways.

I would also use Derma-IonX to heal and soothe the skin as well as rebuilding the immune system. Giving Canine probiotics, vitamin C, and Omega 3,6,9 will all help in that goal. Derma-IonX also helps the body to better utilize the supplements for faster results. I would start with a 1/2 dose of Derma-IonX twice daily on the food. I would also recommend a fish or turkey based food, not chicken or lamb since these are considered to be cooling in Chinese food therapy. Only use the one that is not a known allergen to your dog. It is also good to feed grain free.

The return policy is for 60 days from the date of purchase. Following is the complete policy.

Here is the link:

Please let us know if you have any other questions.

Best wishes,

Dr. Char

Dr. Char Wilson, DVM Health Coach answered
November 19, 2013 at 2:33 PM
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