Know if your cargo shipping provider is doing a good job
If you are a business owner whose bottom line depends on cargo shipping your goods or products to your customers, then you already know how important it is to find a good international shipping provider. Freight forwarders come in all shapes and sizes, but that doesn't mean they all provide the same type of service or the same level of service. In fact, depending on your industry, you may need to hire the services of a more specialized freight forwarding how to ship cars from usa to nigeria.
Once you have found a competent freight forwarder, you can be forgiven if you wonder if that company is doing the best job possible with your international shipments. After all, once your shipment has left your warehouse, there is no real way to know how your account handlers are treating you. However, there are ways to judge the cargo shipping service you are receiving from your cargo agents.
Late shipmentsOne of the most important signs to watch out for when it comes to cargo shipping providers is late shipping. There are very few excuses for late shipments and if you find that your shipments are late on a regular basis then there is something going wrong. Either your freight forwarder is not being honest with you about when the shipments leave the origin port, or they are hiding from you how many stops you are making before reaching your final destination. Your international shipping provider must be more than willing to handle a late shipment. If you're constantly facing late shipments, then it's time to start looking for another provider.
Damaged goodsNow it is feasible that from time to time a box of goods is damaged in transit. However, it is not acceptable for products to arrive regularly damaged. If this is the case, the handlers employed by your shipping company are not being careful and the company needs to know this to correct the situation. If your products continue to arrive damaged after complaining, then by all means take your business somewhere else.
Lost / stolen shipmentsEvery once in a while, even the best cargo shipping company will lose a shipment somewhere. Normally the shipment will be located in the wrong port. Occasionally, shipping will never be found. However, lost shipments are very rare thanks to strict tracking methods. If your shipments end up being lost frequently, then there is a very big problem with your cargo shipping company or the shipments are being stolen. In any case, it is probably best to find another international shipping provider. It is also better that your cargo shipping company knows why you are taking your business elsewhere.
Freight shipping is the backbone of many companies. Finding a good shipping partner can mean peace of mind and the security of knowing that your shipments are in good hands. All you have to do is stay alert that your shipments are being handled properly and that you are receiving the highest level of attention from your cargo shipping provider.