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"Can VOIP Help Your Business?" — an article on the Smart Living Network
April 8, 2019 at 2:40 AMComments: 0 Faves: 0

"Can VOIP Help Your Business?"


What the heck is VoIP?

First, to know if it is right for your small business, you must understand what VoIP or "Voice over IP" is. Unlike traditional phone lines, VoIP is transmitted over the internet as data.

Copper Wire Telephone

Classic telephone lines use copper wire and different switch boxes and cables to connect the individuals making the phone calls. Remember when you were kids and you could talk to someone with two cups and a string? That is how traditional landlines work. They even had operators that would connect those different calls to each other. Although operators are out of work, the process has stayed pretty much the same.

Now VoIP changes the game a bit. It doesn't rely on one single connection. What VoIP does is separates the phone call into ones and zeros and transmits the data over the internet. On the receiving side of the telephone call, the data is put back together so one person can hear the other person. This process is very efficient. Instead of transmitting everything like a regular phone call, VoIP transmits only when people are talking. VoIP does not transmit silence when people are not speaking on a call.

Upside of VoIP

There are many clear advantages of a VoIP phone system. As a small business you have two main goals, sell more and lower the bottom line. Well with VoIP, the bottom line is being lowered. Almost every business already has internet, so why pay more for a landline? You can save on paying many separate fees with the phone company. It is easy to install. Most systems are plug and play.

As a business owner, you should be considered about the relationship with the company. Forget about already saving money with the price. What happens if the system crashes? Well, with VoIP your system can be serviced remotely. Don't worry about the wires and all the hardware!

Another primary advantage has to do with international calling or long distance calls. The internet makes this connection much cheaper than connecting a call across the ocean using someone else's wires which if you have ever made a call like that you had to give up your next vacation.

A very positive advantage is that your calls can be connected anywhere you have internet access. Working with a landline, it is impossible to unplug it and work from home. A lot of times you can even use a mobile app also. There are key ways to improve or create a VoIP strategy.

Have you ever been on the phone with someone and needed to send a text, but could not because of the call? VoIP systems can transmit all kinds of data along with your voice at the same time. So if you needed to search for the best VoIP for small business and you were talking with your mom at the same time, it could be done easily.

Downside of VoIP

You may have guessed the first one. If you have a poor internet connection, then your phone call will have bad quality. This is true. For VoIP to be successful, the internet connection should be fast and reliable.

Also, when the power goes out, so does VoIP. Usually with landlines, if the power goes out, they can still work. VoIP will not work if the power goes out, but why are you still in the building?

So all in all, the positives greatly outweigh the negatives as long as you let your employees leave when the power goes out. This isn't a 1940's clothing factory, so on the assumption, you are allowed to leave when the light is out, VoIP is the way to go. You will reduce your bottom line on communication bills in your budget. You connectivity will be cheaper with long distance and international calls if applicable. You can also be more productive at the same time with seamless compatibility between your applications and calls. As a college graduate with a degree in industrial enterprise and systems engineering, take my advice, VoIP is worth it!

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